Privacy Policy
Privacy Policy for Rubbish Rocket
Last updated January 6, 2024
This privacy policy outlines how Rubbish Rocket ("we," "us," or "our") handles and protects your personal information when you use our website https://www.rubbishrocket.com.au and related services (referred to as the "Services"). By accessing or using our website and services, you agree to the terms outlined in this privacy policy.
Table of contents
1. Information we collect
Personal Information You Provide:
We collect various types of personal information that you voluntarily provide, including but not limited to:
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Names: We collect your name to address you appropriately and personalise our communication.
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Phone numbers and Email addresses: We use your contact information to communicate with you regarding our rubbish removal services, schedule appointments, and provide updates.
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Mailing addresses: Your address helps us plan and execute our rubbish removal services efficiently.
Information Automatically Collected:
When you visit our website, we automatically collect certain information to enhance your user experience and ensure the security of our services. This includes:
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Internet Protocol (IP) address: We collect your IP address to analyse website traffic and diagnose any technical issues.
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Browser and device characteristics: This information helps us optimise our website for the devices and browsers you use.
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Operating system and Usage information: We gather data on how you interact with our website to improve its functionality and performance.
2. How we use your information
We process your information for the following purposes:
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Service Provision: To provide and improve our rubbish removal services, respond to your inquiries, and fulfill service requests.
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Communication: To communicate with you about our services, updates, and any changes in our policies.
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Security and Fraud Prevention: To maintain the security and integrity of our website, protect against fraud, and comply with legal obligations.
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Resolve a Dispute: To collect any fees or monies owed for our services.
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Marketing: With your consent, we may use your information to send you marketing and promotional communications. You can opt out at any time.
3. How we share your information
We may share your personal information with:
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Third-party Service Providers: We engage third-party service providers to assist in delivering our services, including data analytics services, retargeting platforms, sales, and marketing tools, and social networks. These providers are bound by contracts to safeguard your information.
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Business Transfers: In the event of a merger, sale, or acquisition, we may share your information with the involved parties.
4. Cookies and tracking technologies
We use cookies and similar tracking technologies to enhance your user experience on our website. You can manage your cookie preferences through your browser settings.
5. Security measures
We have implemented a range of security measures, both technical and organisational, to protect your personal information. However, while we strive to ensure the security of your data, no method of transmission over the internet or electronic storage is 100% secure.
6. Your privacy rights
You have the right to:
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Access Your Information: Request access to the personal information we hold about you.
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Correction: Correct any inaccuracies in your personal information.
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Deletion: Request the deletion of your personal information.
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Objection: Object to the processing of your personal information.
7. Controls for Do-Not-Track features
Our services currently do not respond to Do-Not-Track (DNT) signals. If a standard for online tracking is adopted in the future, we will update our practices accordingly.
8. Changes to this privacy policy
We may update this privacy policy periodically to stay compliant with relevant laws. The updated version will be effective upon posting on our website. We encourage you to review this notice frequently for changes.
9. Contact information
If you have any questions or concerns about this privacy policy, please contact us at info@rubbishrocket.com.au, through our website https://www.rubbishrocket.com.au/contact-us, or by mail at:
Rubbish Rocket
1/655 Old South Head Road,
Rose Bay, NSW 2029